WE'RE MOVING TO CLAN.COM
OUR NEW MOBILE FRIENDLY SITE
~ WITH A WIDER RANGE OF PRODUCTS ~
TAP HERE TO GO TO CLAN.COM
TRY OUR NEW MOBILE SITE
|
SWITCH TO CLAN.COM
»

How will I know if my order is delayed?

Occasionally we are unable to dispatch an order by the expected date, mostly due to delays from our suppliers. Many of the goods we sell are made by small craft-style producers, so please understand that industrial schedules are not always possible.

If we find that we cannot meet the maximum time indicated, we will contact you as soon as we know of this with a new expected schedule. You will have the option to cancel your order for an immediate full refund, except in the case of made-to-order items if for example fabrics have already been cut. See our Returns & Refunds policy for more details.