Our Promises

Scotweb aims for 100% Satisfaction every time. We welcome all comments, suggestions, and especially complaints! Our promise is that we’ll do our best always to leave you utterly delighted. So try us!

World’s Lowest Prices

We will beat any competing site’s advertised price for the same goods! All our prices are set to be the lowest in the market, helped by our huge buying power. So you can buy from us knowing you can’t get a better deal! More…

We tell you both our normal and maximum dispatch periods for every product. So no more wondering whether your order will arrive in time! More…

Top Quality Products

Our goods range from High Street quality to Premium quality, with every item selected by us personally. We never offer cheap imported copies - unlike short-sighted competitors, who profit by destroying Scottish craft industries, then pretend their products are Scottish!

Personal Service
We try to ensure that you enjoy exemplary service, aiming to under-promise but over-deliver. And we treat every customer as we like to be treated ourselves… with individual attention, as real people!

No Quibble Guarantee

If you are unhappy with your purchase for any reason, simply return it undamaged within 30 days for a full refund. The only exception are goods Made to Order, which will only be refunded if defective.

Privacy & Security

We’re fanatical about privacy, and will never pass on your details to anyone! And if you entrust us with your credit card details, you can be sure it’s secure!