Help Centre

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Buy fabrics from the Tartan Designer

by CLAN Customer Service

Buy products and fabricsWe can weave any tartan you design on our site, normally within about eight weeks. Larger volume orders can take advantage of deep bulk discounts.

The minimum order is just a few yards/metres of single width pure new wool, or you can order larger volumes more economically. Other materials may be ordered via our customer service team.

To order any design in the Gallery, simply save it and then select the Order option. The ordering processs is the same as for any other fabric. If your purchases do not add up to the minimum order for the fabric required, this will be advised in your Shopping Basket. You can either add more items in the same fabric until you reach the minimum, order the spare material as loose fabric, or proceed to order anyway in case other customers are ordering the same fabric.

You will find your own saved designs in several places. They appear in the Gallery when you are logged in. They also appear in your Members Area. And if public you will also find them in a special filter of our Fabric Finder when browsing the main web site. Note that you must be logged-in for this to appear.

Once you have placed an order for fabric in any design, its name and pattern will be permanently recorded and these cannot be changed again. (But you can of course re-load it and then save your variation as a new design.)

Custom woven lengths are inherently variable. We charge for the fabric produced, which may be +/- 15% the length ordered. Where exact length is a concern, please order +15% and also inform us of your actual need when ordering.

We will be delighted to supply your designs as woven fabric or ready-made products, and our pricing is highly competitive. But we do not require this. You may commission any weaver to produce your tartan for you as woven fabric. It is only by doing so that you establish copyright or other intellectual property interest in your design. See our notes on your rights. We recommend that for any design in which you have such an interest, you should not publish your designs openly in our Gallery until you have done so.



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