I’m in a hurry - can you rush my order?

We can very often arrange rush orders. (At a push we can even deliver a hand-made kilt in days!) So if you have an urgent deadline by which you need delivery, here’s how to make your order happen as quickly as possible:

1. Place your full order on our web site as normal
2. During the Checkout process, note your delivery deadline in the Special Instructions box.
3. Also tell us there if you would prefer us (a) to place your order at once if we can; or (b) to confirm the order with you before proceeding

We will reply within one working day to confirm whether we expect to meet your deadline

There is often no surcharge. But, for example, if rushing your order involves significant extra workload, or we need to pay our suppliers a premium, or use special courier arrangements, there may be extra charges. (E.g. all of these apply when making a kilt in days!) We would notify you of extra costs before charging. For greatest speed, advise us (in the “Special Instructions” box) to proceed with the order within a specified surcharge limit you authorise.

See also the Information Centre item on time-critical Deadlines.