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What is my “Card Security Code”?
You Card Security Code is a 3 digit number that is an important security feature for credit card transactions. You can find your card security code on the back of your card, along the signature strip. It is always the last 3 digits of the numbers printed there. The Card Security Code is also known as (More...)What is my card “Issue Number”?
Some Debit Cards and Credit Cards have an Issue Number, normally on the front of the card. This is normally ‘01′ unless you have had your card replaced at any time. If your card has such a number, our bank may require it for your order to be processed. But if this does not appear (More...)How do I “Check Out” once items are in my Basket?
Once you have added all items you wish into your Basket, you can proceed to the Checkout. You’ll see a button for this in the Action area towards the top-right immediately after adding an item to your Basket. Or you can do this from any page by clicking on the area titled “Your Basket” at (More...)How can I continue to shop for more products?
Once you have added an item to your Basket, you will see a page that confirms this, and offers you any matching items or other ideas. You can click on these if you are interested, or else continue to shop using any of the Search or Browse links on the same page. Once you have added (More...)How do I put an item into my Shopping Basket?
If a product has no options (sizes, tartans, etc.) you will find a simple “Add to Basket” button in the ‘Action’ area towards the top-right of the product description page. Click that button, then continue to shop, or “Proceed to Checkout” if there is nothing else you want. If a product does have options, we will (More...)Explain the choice of “In Stock” and “To Order” items?
We hold a wide range of products in stock. But many are available in such a vast range of tartans, colours, sizes, etc. that we can supply them only to order from the manufacturer. Or perhaps we are temporarily out of stock. If we have at least some variations in stock and ready to ship, this (More...)Where do I specify the quantity of an item I want?
We normally invite you to place an item in your basket before specifying the quantity you want. We ask you to tell us how many of an item you wish (or how long a length of fabric perhaps) at the Checkout stage, not whilst choosing options. If the product you are buying offers options (tartan, colour, (More...)How do I choose product options?
If the product you are looking at offers choices of tartan, size, colour, or any other options, the ‘action’ area at the top-right of the page will include a button that invites you to specify these before adding the item to your Basket. This normally takes you to a new page (or pages) to do (More...)How do I buy items from this site?
We try to make our site easy to use, even for a complex purchase like a kilt outfit. No membership is necessary. And we deliver worldwide. The basic process is explained below. But if you find it hard for any reason, just contact us and we will be happy to either advise you or else place (More...)